Privacy Policy

Privacy Policy for Smart Rental - Self-Drive Vehicle Booking and Accommodation

At Smart Rental, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our self-drive vehicle booking and accommodation services.

•     Information We Collect:
a. Personal Information: When you create an account or make a reservation, we may collect personal information such as your name, contact details, and payment information.
b. Booking Details: We collect information related to your vehicle bookings, including pick-up and drop-off locations, rental duration, and vehicle preferences.
c. Accommodation Preferences: If you use our accommodation services, we may collect information about your preferences and requirements.
d. Location Data: To provide you with accurate and timely services, we may collect location data while using our mobile application or website.


•        How We Use Your Information:
a. Service Provision: We use your information to process and fulfill your vehicle and accommodation reservations, as well as to communicate with you regarding your bookings.
b. Customer Support: Your information helps us provide effective customer support, address inquiries, and resolve issues.
c. Improving Services: We analyze user data to enhance our services, tailor offerings to user preferences, and optimize the user experience.
d. Marketing Communications: With your consent, we may send you promotional emails or notifications about our services, special offers, and updates.


•     Information Sharing:
a. Third-Party Partners: We may share necessary information with our trusted partners, such as vehicle rental agencies and accommodation providers, to facilitate your bookings.
b. Legal Requirements: We may disclose your information to comply with legal obligations, respond to government requests, or protect our rights and interests.


•     Data Security:
a. Encryption: We use industry-standard encryption technologies to secure your personal and financial information during transmission.
b. Access Controls: Access to your information is restricted to authorized personnel and is protected by strict access controls.


•    Your Choices:
a. Account Settings: You can review and update your account information through our platform's settings.
b. Marketing Preferences: You have the option to manage your communication preferences and opt-out of promotional communications.


•    Children's Privacy:
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.


•     Changes to this Privacy Policy:
We reserve the right to update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes through the contact information provided.


•    Contact Us:
If you have any questions, concerns, or requests regarding your privacy, please contact us at [insert contact information].


By using our services, you agree to the terms outlined in this Privacy Policy. We encourage you to review this policy regularly for updates.